Contact us
Pick what it is about. Most answers are right here, and our team is on chat if you still need us.
Every order ships tracked and insuredWhat is it about?
Sorted by what customers ask us most
1My subscription
Manage it yourself, cancel after your second order
Manage my subscriptionSubscription policy
Log in with the email you ordered with and we send you a code. No password needed.
2Return or exchange
Within 30 days, through our returns portal
Start a return or exchangeRefund and return policy
Exchange, store credit or refund. Have your order number ready.
3A question about the box
Authentic shirts, filtering teams, sizes
Are the shirts authentic?
Yes! All of our shirts are authentic. We've never sent a fake shirt out and we pride ourselves on this!
Can I filter my shirt?
Yes! After you add the Mystery Shirt to your cart you will be asked a couple of questions, including which teams and countries you wish to avoid!
Still need us?
Chat with our team
Typically replies in a few hours. Add your order number and we can look it up straight away.
Chat with us